HELP

The Website

Welcome to the Flannelsfashion.com website (“we”, “our”, “us”, “the website”, “our site”). A condition of using our site is that you must accept all our terms and conditions (“the terms”). If you are unable to accept the terms you should refrain from using the site.

Flannelsfashion.com is an online service of Flannels Group Ltd, providing sales for personal use of clothing, footwear and accessories.

All image appearing on the site have been taken with great care, however the colour clarity may vary between the natural eye and your computer monitor. We cannot therefore guarantee the accuracy of the colour.

In order to purchase goods online, you must hold a valid debit or credit card. You should confirm that the information you supply to our website is accurate and complete and relates specifically to you, the customer. If any of your personal details change, you should advise us of the changes by email; info@flannelsfashion.com .

You must agree not to use or copy anyone else’s identity, or a name which you are not authorised to use. By using our site, you will agree to be bound by the terms.

We may change the terms and conditions from time to time, at our discretion. Using the website after changes have been made, will mean that you have agreed to accept the new changes.

Placing An Order

By placing your order you have agreed to pay the price as stated, you will then receive a confirmation email from Flannelsfashion.com stating your order has been received. You will receive a further email from Flannelsfashion.com when you order has been despatched.

We will contact you via email if any of the items you ordered are not in stock, your debit/credit card will then be automatically refunded. Your order is accepted by Flannelsfashion.com when you receive our email confirming your goods have been dispatched.

We may not accept your order if:

The item ordered is out of stock.
We are unable to obtain authorisation for your payment.
We find a product or pricing error.
A product fails our internal quality checks.

We reserve the right to reject any offer of purchase by you at any time, at our sole discretion.

If you have any questions please contact Customer Services team, during office hours Monday-Friday 9am to 5pm.

Email: info@flannelsfashion.com
Telephone: +44 (0)161 931 2593